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The fifth year – growing pains

09/02/2016

Sam Howard reflects on five years of being  freelance…

elli aged 11

A lot can happen in five years. Five years ago my 11 year old little cutey baked cakes and gave freely of his cuddles and enthusiasm. Five years on and my ‘little’ cutey looks down on me in disdain while raiding the fridge and giving freely of his criticism. He loves me really – it’s just a phase right?

And so too has the freelance life grown up. On the client side we have really found our niche now – tech startups, the way we work combined with our business model make us a great fit for the nimble and ambitious startup. None of us have the appetite for long meetings or long emails – we all just want to get stuff done!

Most recently our client work was short-listed for an award, for a PR campaign we ran in the public sector. And I confess it feels good to be ranked up there alongside the more established agencies.

It’s gone from being just me to a tight little collective of PR Pros, our AR guy, a designer or two and a trio of copywriters, working together and playing to our strengths. And it’s grown bigger in all the right ways, while holding onto the core freelance premise, which is no premises at all!

Proud to say CommsCrowd HQ is still my former dining room and therefore we still have no need for a receptionist, an IT team, an office manager, an HR team or an accounts department. Just outlook, dropbox, google docs, and some wicked spreadsheets (a personal forte).

In addition to the bulking up of expertise, the other fantastic side of forming the freelance collective is that it offers the opportunity for each of us to develop outside of the world of comms. Whether it’s renovating a 300 year old cottage, bagging munros or learning to surf.

I’ve really got into the talent development element of PR and I’m now an associate lecturer for Westminster University and The London College of Communication. College days are the best days, I get an enormous amount of satisfaction nurturing the next generation of young ones and helping them prepare for the world of work.

elli coming up for 16

And when you feel supported by a brilliant team; when you genuinely warm to your clients and get a kick out of every campaign that delivers; when your pockets are over flowing with psychic income and you’re still learning and still evolving – well then there’s no reason to stop. Here’s to the next five years!


The G-Cloud, where some vendors are more equal than others

03/11/2014

Eria Odhuba, resident analyst relations lead ooks at the opportunities and challenges for those public sector tech vendors mining the G-Cloud.

what’s the forcast for G-Cloud?

Over the last few years we’ve been working with vendors that have won significant projects through G-Cloud. From this vantage point it has got us thinking about the G-Cloud business opportunities available to small IT vendors and service providers, and some of the serious challenges they might face.

While 2015 might not necessarily be ‘make or break’ time for suppliers if they don’t get a bigger slice of the G-Cloud pie, we think one trend that will become more entrenched: there will be a small group of providers winning a disproportionately larger share of contracts, leaving the rest fighting over the scraps.

There are some vendors that are excellent at articulating their value propositions clearly and have the right staff, or well-designed systems, in place to get their messages out to their target market. More often than not, they will attract a bigger share of leads which, in turn, gives them more opportunities to convert these into contracts.Now, the UK government is no longer dragging its feet when it comes to exploring new and innovative models for IT spend and execution. As belts are tightened, it really wants to make sure it is getting value for money and look out for a larger number of suppliers that could potentially contribute to its success.
So discussions about cloud computing, agile software development, security, BYOD etc will be as intense. This should not be a surprise to anybody. The rise of the Public Services Network (PSN) and increased awareness of the benefits PaaS offerings could provide will see more government departments exploring cloud adoption and / or sourcing more complex requirements via the CloudStore.
So the opportunity is clearly there to make a mark via G-Cloud, which is great for smaller suppliers. However, it also throws up a massive challenge for them. With more suppliers signing up to G-Cloud month after month, it is getting harder to reach the key public sector decision makers who need to understand what is on offer. Being human, they can’t process indefinite amounts of information and spend their time talking to every supplier there is.
Success in one area of the public sector is increasingly noted in other parts, so whoever is in charge of implementing a new IT system or product might want that success replicated in their departments using the same supplier. In many ways, this makes sense. If you know a supplier can consistently deliver quickly, without going over budget, you’d be crazy not to speak to them. So suppliers that have got a string of wins under their belt are in a great position.Suppliers that are only signing up now or who have not had a chance to show what they can really deliver need to find a way of providing the evidence they can do so. T
hey also need a creative way of informing the public sector decision makers and IT community about their solutions or products, engage with them appropriately via social media and participate at the right events. Quite a lot to think about which, if not done properly, will mean they don’t get to sit at the table with the other winners.Some industry analysts predict more commoditisation of products and services in subsequent iterations of the G-Cloud Framework. If this results in further commoditization of IT and lower costs, many would argue that is great for the public sector.For suppliers, there is a trap to avoid though.
The last thing many want to do is simply fight contracts based on cost. This tends to be a quick route to disaster. Value is what suppliers should be thinking of. What value do they bring to the table and how will this benefit their customers?Getting to the stage where suppliers can articulate their value propositions clearly and hit their target market effectively, with evidence to support what they say, will be the keys to survival within G-Cloud.2015 will be a good year for those that do, and a pretty harsh one for those that don’t.